Terms of service

Last Updated: 01-01-2025

Welcome to Uttam! By using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website you agree to be bound by these Terms and Conditions, including our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective once they are posted on this page. It is your responsibility to review these terms regularly to stay informed about any updates.

3. Use of Our Website

  • You may only use this website for lawful purposes and in accordance with these Terms.

4. Account Registration
To place an order, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you believe your account has been compromised.

5. Product Information
We strive to provide accurate descriptions and prices for all our products, but we do not guarantee that all information is accurate, complete, or error-free. We reserve the right to correct any errors in pricing, availability, or product descriptions.

6. Orders and Payment

  • All orders are subject to acceptance and availability. We may refuse or cancel an order for any reason, including if we cannot fulfil it.
  • You agree to pay the full price for your order, including any applicable taxes and shipping fees.
  • We accept payments via Razor pay. All payments are processed securely.

7. Pricing and Availability

  • Prices are listed in INR and are subject to change without notice. The price applicable to your order will be the price displayed on the website at the time of checkout.
  • We make every effort to maintain accurate stock levels, but in some cases, an item may be out of stock. We will notify you if this happens and offer an alternative or refund.

8. Shipping and Delivery

  • Our shipping policy outlines the delivery options, fees, and timeframes. Please refer to our Shipping Policy for detailed information.
  • Delivery times are estimates and are subject to change due to factors such as weather, carrier delays, or high demand.

9. Returns and Refunds

  • Please refer to our Return Policy for more detailed instructions on how to return items and request a refund.
  • If your item is damaged or incorrect, please contact us on same days of receipt to arrange a return or exchange.

10. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Sethia Foods or its content providers and is protected by copyright and trademark laws.
  • You may not use, copy, modify, or distribute any content without our written permission.

11. Limitation of Liability

  • To the fullest extent permitted by law, Uttam is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee that the website will be free of errors or uninterrupted, and we are not responsible for any loss of data, business, or profit.

12. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.